Privacy Policy

Unveiledd is a paid membership community and information platform. Unveiledd is not a health care provider, pharmacy, or health plan. The federal HIPAA rules that govern doctors, pharmacies, and insurers do not make Unveiledd a covered entity, and this Policy is not a HIPAA Notice of Privacy Practices.

When you consult an MD Party / Service Provider Party or order from a Partner Pharmacy, those parties are separate and may be HIPAA-covered; their handling of your information is governed by their own notices, including the Independent Provider's Notice of Privacy Practices.

The health-related information you provide to Unveiledd is handled under this Policy and under the consumer-protection and consumer-health-data laws that apply to us, including Section 5 of the FTC Act, the FTC Health Breach Notification Rule, and state consumer-health-data and privacy laws such as Washington's My Health My Data Act. We treat that information as sensitive and describe our practices below.

Your clinical records stay with the medical group. Intake answers, consult notes, prescriptions, medication names, and any health or wearable tracking live in the medical group's system, not ours. Unveiledd does not keep a copy of them, does not display them, and cannot look them up. The only thing we keep from the medical side is a single number — how many programs are active for you in your current billing period — which we use to set your membership level and nothing else.

We do not sell or share your identifiable health-related information for third-party advertising, and we do not disclose it to advertising platforms.

Information you provide:

• Account and contact data — name, email, phone, password, mailing address, and any other such data.
• Payment data — processed by our third-party payment processor; we do not store full card numbers. Note: payments you make for MD consults and bloodwork orders may be collected by us and passed through to the relevant Independent Provider or lab; payments for prescription Products are billed to you directly by the Partner Pharmacy and do not run through us.
• Health-related information — information you may enter in an intake, questionnaire, your goals, the protocols or products you are interested in or use, and — where applicable and allowed — results associated with your account or in aggregate.
• Community content — posts, messages, and content you share in the community.
• Referral/affiliate data — if you participate in the Participation Credit Program, information needed to enroll and pay you.

Information collected automatically: device, browser, IP address, pages viewed, and similar usage data, via cookies and similar technologies (Section 8).

Information from third parties: limited information from Independent Providers, Partner Pharmacies, labs, our affiliate platform, and service providers, as needed to operate the Platform.

We use information to: operate and provide the Platform and community; facilitate your ability to connect with Independent Providers and to order from Partner Pharmacies; process membership and facilitation fees and pass-through payments; show you your own account, order, and visit information (see Section 5); communicate with you, including marketing emails you can opt out of (Section 7); maintain safety and security; keep aggregate, non-health usage statistics (Section 6); comply with law; and improve the Platform.

We use your identifiable health-related information only (a) to provide the services you request, or (b) as otherwise permitted or required by law. We do not use it for research, profiling, or marketing.

We share information only as described here:

• With MD Parties / Service Provider Parties (e.g. labs), and Partner Pharmacies, as needed to facilitate the services you request.
• With service providers (hosting, payment processing, affiliate management, email, analytics) that process data on our behalf under contract.
• For legal and safety reasons — to comply with law, respond to lawful requests, or protect rights and safety.
• In a business transfer — in connection with a merger, financing, or sale of assets, subject to this Policy.
• Aggregated, non-health usage statistics — as described in Section 6.

We do not sell or share your identifiable health-related information for third-party advertising, and we do not disclose it to advertising platforms.

With your account, we show you your own information — such as your orders, booked visits, and the details you gave us — so you can use the services you requested. We do not build profiles from your health-related information or use it to tailor content or offers. Any clinical recommendation or prescribing decision is made solely by an MD from an MD Provider Partner.

We keep aggregate, non-health usage statistics — such as page visits and daily totals that cannot be tied to any member — to run and improve the Platform. We do not use your health-related information, lab results, or the programs you order for research, and we do not link bloodwork to programs over time. We do not sell, share, or license health-related information or data derived from it.

We may send you marketing emails about the Platform, membership, community, and educational content. You can opt out at any time using the unsubscribe link or by contacting us; we will still send you necessary service and transactional messages. We do not use your health-related information to target marketing, and we do not share it with advertising platforms or use it to build advertising audiences.

We use cookies and similar technologies for essential functions, preferences, and analytics. We do not deploy advertising trackers, pixels, or SDKs that transmit health-related information — or information that reveals your health interests — to third parties. You can control cookies through your browser.

We keep information as long as needed to provide the Platform and for legitimate business and legal purposes, then delete or de-identify it. We use reasonable administrative, technical, and physical safeguards to protect information; no system is perfectly secure.

Breach notification. If a breach of unsecured health-related information occurs, we will notify affected consumers, and the FTC and media where required, consistent with the FTC Health Breach Notification Rule and applicable state breach-notification laws.

For consumers protected by laws such as Washington's My Health My Data Act (and comparable Nevada and Connecticut provisions):

• We collect and process consumer health data only with your consent or as necessary to provide a product or service you requested.
• We do not sell, share, or license consumer health data, including in de-identified form.
• You may withdraw consent and may access or request deletion of your consumer health data (Section 11).
• We do not use geofencing around health care facilities to collect health data or send health-related messages.

Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your personal information; to opt out of sale/sharing or targeted advertising; and to withdraw consent to processing of consumer health data. To exercise these rights, please contact customer service. We will verify and respond within the time required by law and you may appeal a denial via a standard appeal process. We will not discriminate against you for exercising your rights. California, Washington, and other state residents may have additional state-specific rights.

The Platform is for adults 18 and older. We do not knowingly collect information from anyone under 18.

The Platform may link to third-party sites and services (including Independent Providers, labs, and Partner Pharmacies) that have their own privacy practices, which we do not control.

We may update this Policy. Material changes will be posted with a new effective date and, where required, we will provide additional notice or obtain consent.

UNVEILEDD LLC, 30 N Gould St, Ste N, Sheridan, WY 82801. For any privacy request or question, email support@unveiledd.com or use the customer service link at the bottom of the home page.